Home Healthcare Navigating Part 752 | HHS.gov

Navigating Part 752 | HHS.gov

Navigating Part 752 | HHS.gov


The extent of element within the Part 508 Evaluation questionnaire standards definitely got here as a shock to many people.  Nevertheless, we shortly realized how it could assist us perceive our program’s maturity and make suggestions to program managers on areas they’ll enhance.  To make it extra simply digestible, we grouped the factors into 4 areas:

  1. Tradition Change:  Questions that drive modifications in the way in which work will get performed.
  2. Management:  Questions that measure the success of our management’s accessibility efforts.
  3. Empowered Program Managers:  Questions concerning the function of company Part 508 Program Supervisor and the function’s means to affect IT accessibility coverage and operations.
  4. Restricted Scope:  Questions that want enter from different teams to reply.

We decided an empowered program supervisor can affect about 45% of the questionnaire.  Meaning greater than 55% of our success and maturity will depend on management and cross-functional workforce collaboration.  Since we are going to report on the evaluation yearly, we are going to give attention to enhancing the 45% we are able to management.

As Elvis Presley as soon as stated, “When issues go fallacious, don’t go together with them.”  In my expertise, issues usually don’t go as deliberate.  This implies we want a resilient and versatile answer, which could be difficult within the authorities.  To maintain making progress, we first up to date our coverage.  This gave us the facility to make selections that assist guarantee entry to info, and this could naturally mirror enhancements in our efficiency metrics.  This sturdy basis helps us proceed to succeed whereas we work with our management to vary the office tradition.

Former Secretary of State and U.S. Military Common Colin Powell stated, “There aren’t any secrets and techniques to success.  It’s the results of preparation, arduous work, and studying from failure.”  After we ask for issues from management, we begin with our supreme purpose after which break it down.  We plan for various ranges so if we get a “no,” we’ve got backup plans.  For instance, one purpose is to require enterprise digital accessibility coaching. To succeed in this purpose, we’ve got a developed a 3-tier coaching plan:

  1. Tier 1 Answer:  An enterprise coverage that makes digital accessibility coaching obligatory for all staff.
    • Funding Purpose:  Embrace the coaching price in our annual price range.
  2. Tier 2 Answer:  Every part has its personal coverage requiring digital accessibility coaching for all staff.
    • Funding Purpose:  Enhance the funding for every part.
    • Scalability:  Award a contract that may scale to help the enterprise.
  3. Tier 3 Answer:  Element-level coverage that requires digital accessibility coaching for a class of employees similar to content material builders.
    • Funding Objectives:  Reprioritize our present price range to pay for some licenses.
    • Scalability:  Award a contract that may scale as much as the part and enterprise degree.

To organize for a “no” from management, we gather information for all three tiers throughout our analysis.  We determine what we are able to afford with our present price range but purpose for the very best answer.  We additionally search for different sources of funding, like interagency agreements (IAAs).  Having other ways to get cash lets us be versatile and assist different teams that need to make progress.

R. Buckminster Fuller stated, “You may’t change the way in which folks suppose, all you are able to do is give them a device, using which can change their pondering.”  On this case, the evaluation is the device.  By measuring the standard of our digital merchandise and what goes into making them, we are able to make data-driven selections relating to the effectiveness of coverage and procedures, workforce coaching and efficiency, and product acquisition, growth, and operations.

By metrics, like these within the annual assessments, we are able to work repeatedly to enhance the standard of the merchandise we purchase, construct and use, guaranteeing staff and members of the general public with disabilities have entry to info corresponding to the entry obtainable to others.



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