MONTREAL, March 28, 2024 – Oral Science  confirms its EMS shoppers will proceed to obtain help concerning integration and upkeep straight by EMS going ahead. Actually, as of March 8 2024, EMS requires that every one dental places of work who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated products by Oral Science, to contact EMS customer support at +1 (800) 367.0367 or custsvc@ems-na.com for questions or considerations, and electronic mail EMS at emsrepairs@ems-na.com for service authorization, repairs upkeep or troubleshooting.

As per EMS’s directions, Oral Science can’t proceed providing service on EMS products bought by the corporate. Nevertheless, Oral Science’s stock of EMS products will stay accessible to buy till full clearance. 

« 4 years in the past, Oral Science led the trade by our partnership with EMS. At the moment, we sincerely remorse that EMS ended the connection with us. We perceive the irritation chances are you’ll expertise surrounding this case. Our Dental Hygiene Specialist Workforce is wanting ahead to the continued partnership with main and progressive Canadian dental places of work », commented Daniel Ménard, CEO and co-founder of Oral Science.

For questions, or to share considerations concerning these circumstances, please contact Daniel Ménard straight at d.menard@oralscience.com

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