Oral Science confirms its EMS purchasers will proceed to obtain help relating to integration and upkeep instantly by means of EMS going ahead. In truth, as of March 8 2024, EMS requires that every one dental workplaces who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated merchandise by means of Oral Science, to contact EMS customer support at +1 (800) 367.0367 or custsvc@ems-na.com for questions or issues, and e mail EMS at emsrepairs@ems-na.com for service authorization, repairs upkeep or troubleshooting.

As per EMS’s directions, Oral Science can not proceed providing service on EMS merchandise bought by means of the corporate. Nevertheless, Oral Science’s stock of EMS merchandise will stay out there to buy till full clearance. 

“4 years in the past, Oral Science led the trade by means of our partnership with EMS. As we speak, we sincerely remorse that EMS ended the connection with us. We perceive the irritation chances are you’ll expertise surrounding this example. Our Dental Hygiene Specialist Crew is trying ahead to the continued partnership with main and progressive Canadian dental workplaces,” commented Daniel Ménard, CEO and co-founder of Oral Science.

For questions or to share issues relating to these circumstances, please contact Daniel Ménard instantly at d.menard@oralscience.com

Learn extra of the newest dental information.